Shipping policy

🚚 Shipping Policy

We aim to process and dispatch all orders promptly and securely.

📦 Order processing

• Orders are processed within 24–48 hours after payment has been received.
• Processing times apply to working days only (excluding weekends and public holidays).

🇬🇧 UK delivery options

Standard Delivery – £4.99

• Delivery time: 3–5 working days
• Orders are sent via Royal Mail or Evri, depending on size and destination.

Express Delivery – £6.99

• Delivery time: 1–3 working days
• Dispatched using a tracked express service where available.

Delivery timeframes are estimates and begin once your order has been dispatched, not from the date of purchase.

📍 Additional information

• Delivery times may vary during busy periods or due to factors outside our control.
• Once dispatched, you will receive confirmation that your order is on its way.
• Please ensure your delivery address is entered correctly at checkout, as we cannot be responsible for delays caused by incorrect address details.

 

 

❓ Questions

Need help?

If you have any questions about shipping, please contact us at info@scentsbycoral.co.uk